Congressman Matt Cartwright

Representing the 17th District of Pennsylvania
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Cartwright warns that Veterans Choice Program (VCP) Phone Line Imposter may target Veterans

May 3, 2017
Press Release

Scranton, PA – Today, Representative Matt Cartwright announced an effort by the U.S. Department of Veterans Affairs to track down apparent phone scammers claiming to represent the Veterans Choice Program (VCP).

“Unfortunately, veterans can be also targeted by scam artists,” said Cartwright. “Such scams exploit patriotism and target our heroes.  I’d like to assist the Department of Veterans Affairs by making sure this information is widely released.”

The following information was published by the Department of Veterans Affairs:

Veterans Choice Program (VCP) Phone Line Imposter

It has come to VA’s attention that a phone line has been set up by an unknown party to "mimic" the VCP phone line. This imposter phone line may be intended to reach veterans who inadvertently dial the VCP number incorrectly.  

“Mimic” Phone Line

The phone line established to “mimic” the VCP phone line is 1-800-606-8198. You know you have reached the wrong VCP phone line when:

·         The phone line offers callers a $100 rebate if the caller provides credit card information.

·         The phone line does not state the caller has reached U.S. Department of Veterans Affairs or the VCP phone line.

Be aware that this phone number incorrectly confirms they are VCP if the caller asks that question.

U.S. Department of Veterans Affairs response

We want you to know that we are taking this seriously and to keep you aware of the steps we are taking, VHA Office of Community Care (VHA CC) has reported the “mimic” line to the VA Office of Inspector General for a possible civil or criminal investigation.

VCP Phone Line

The correct VCP phone line is 1-866-606-8198. This line allows veterans to check their eligibility for the VCP and ask questions about the program.

If you are unsure if you have reached the correct phone line, hang up and dial 1-866-606-8198 again. The phone line will clearly state the called has reached the U.S. Department of Veterans Affairs.

The VCP is a program that authorizes medical appointments for veterans in the community (in non-VA facilities).   For more information on the program, visit www.va.gov/opa/choiceact