Dear [firstname],
This year, a deadly new virus brought unimaginable pain and loss to Northeastern Pennsylvania and our nation. It impacted all of our lives in one way or another, and my heart is with all of you.
Throughout the year, you continued to turn to me and my team for assistance in navigating federal agencies, as well as the many federal relief programs that Congress created throughout this year to help American individuals, families and businesses during this unprecedented crisis. I will be the first to say that these lifelines were not without their flaws -- and I am committed to continuing my work to improve upon them and make sure they continue until we see better days. At the same time, I am humbled by the trust many of you placed in us to help you get the assistance you needed.
As we close out this year and look ahead to what we all hope will be a better one, I want to remind you of some of the ways my office can be of assistance to you, and how we have worked to improve the lives of everyone who calls Northeastern Pennsylvania home during the 116th Congress.