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Lackawanna County Multi-Agency Resource Center Opens to Assist Residents and Businesses Impacted by the September 9th Storm

The MARC Will Be Open on Sept. 21, 22 & 23 to Provide Information, Guidance and Assist in Reporting Damages

A Multi-Agency Resource Center (MARC) will open on September 21, 22 & 23 to provide much-needed resource information, guidance and assistance in reporting damage for residents and businesses that experienced significant damage from the September 9th storm in Lackawanna and Luzerne Counties.  Staff from the Lackawanna and Luzerne County Emergency Management Agencies are scheduled to attend.

The Resource Center will be located in the rear garage of the Chinchilla Fire Company, 113 Shady Lane Rd., S. Abington Twp.  Signage will direct people where to park and enter the building.

The hours of operation are 10 a.m. to 6 p.m. on Thursday and Friday, and 9 a.m. to 2 p.m. on Saturday.

The goal of the MARC is to offer residents information, answer questions and assist in reporting damages through the PEMA damage assessment portal for those in Lackawanna County, or through scheduling an Emergency Management Coordinator to conduct a damage assessment for those in Luzerne County.

The Public Damage Assessment link is

After clicking on the link, residents must then look for the incident name/title from the drop-down box 09/09/2023 Northeast PA Flooding Public Report.

This is the only location where the information can be submitted and accepted.  It is vitally important to fill out the assessment to help State and local officials gauge the damage and then plan the recovery effort.  The portal is not an application for assistance, rather a collection of data to submit to PEMA and FEMA so our region can qualify for disaster relief.

The County is partnering with COLTS/Coordinated Transportation to designate a Scranton pick-up location for those residents who want to get to the MARC but have no transportation.

Additional agencies scheduled to be at the MARC are PA Emergency Management, PA Department of Human Services, PA Insurance Department, Attorney General’s Office, Lackawanna County Department of Health, Red Cross, Department of Environmental Protection, and more.

As a reminder, it is very important that all residents and business owners document all of the damage to their property via photos and the PEMA damage assessment portal.  Everyone should also keep track of the expenses and hold onto all receipts involved in the cleanup and recovery of their properties.